The Well-Tempered Ear

Are high ‘handling fees’ scams or fair?

October 22, 2022
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By Jacob Stockinger

The Ear is beginning to wonder whether handling fees are sometimes scams and ripoffs in disguise.

A friend recently wanted to buy a good seat to see the Madison Opera’s upcoming production of Richard Strauss’ opera “Salome” in the Overture Center on Nov. 4 and 6.

The ticket ran $141, no small amount to see an opera that lasts only 110 minutes with no intermission.

But in addition, the friend had to pay an additional “handling fee” of $21.

That comes out to about 15 percent (rounded off from 14.89).

Too high to be accounted for just by inflation.

The friend was puzzled since the ticket was booked completely online through a computer. How much handling could there possibly be?

It is enough to make you wonder: Is the percentage indeed fair and a standard business practice

But the so-called handling fee seemed excessive to the friend.

Such an expensive handling fee seemed more and more like fiscal padding.

Maybe it is little more than camouflage to increase profits while making tickets look less expensive than they would be otherwise.

Maybe it is to make up for production costs, not just buying a ticket.

Maybe it is indeed the industry standard.

Bug it seems more and more likely that exorbitant handling fees in arts organizations are similar to what airlines do with baggage fees, leg-room fees, and seating-placement fees.

Similar to what sports teams and athletic organizations do to pressure fans into so-called donations.

To increase the bottom line. Money, money!

Maybe the organizations and offices could simply be open and honest, and tell consumers more about what the “handling fees” actually pay for. Buyers deserve transparency and accountability.

Otherwise handling fees start to seem like more of a scam or a ripoff than a fair price for a necessary service.

What do you think?

Have you had experiences with handling fees that you considered excessive from an arts organization or another business?

How did it make you feel?

The Ear wants to hear.


Classical music: This Friday night, the Wisconsin Chamber Orchestra closes its season with a dark and unorthodox symphony by Shostakovich as well as lighter suites by Bizet and Debussy

May 6, 2019
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By Jacob Stockinger

The Wisconsin Chamber Orchestra (below top) ends its winter Masterworks season this coming Friday night, May 10, at 7:30 p.m. in the Capitol Theater of the Overture Center.

And it is going out in a big, eclectic way.

The WCO will perform under the baton of music director Andrew Sewell (below).

Sewell and the WCO will be joined by two guest singers: soprano Mary Mackenzie, a former Madison resident and member of the Wisconsin Youth Symphony Orchestras (WYSO); (below top); and the Grammy-nominated bass Timothy Jones (below bottom).

Both critically acclaimed singers are familiar to Madison audiences from past appearances with the Bach Dancing and Dynamite Society, the Madison Opera, the Token Creek Chamber Music Festival, the Madison Symphony Orchestra and previous appearances with the Wisconsin Chamber Orchestra.

They will all join in the major work that opens the concert, the Symphony No. 14, Op. 135, by Dmitri Shostakovich (below), his penultimate symphony that runs about 50 minutes and is highly unorthodox in its form.

Shostakovich wrote his symphony in 1969, and dedicated it to the British composer Benjamin Britten.

Perhaps to avoid more confrontations with the government of the USSR and perhaps to critique global events such as war,  the composer gave it a very international flavor.

Written for strings and percussion with vocal soloists, the symphony is composed in 11 movements. It is also set to poetry by the French poet Guillaume Apollinaire (below top), the Spanish poet Federico Garcia Lorca (below middle) and the German poet Rainer Maria Rilke (below bottom). In the YouTube video at the bottom, you can hear a live recording of the first movement from the work’s world premiere in Moscow in 1969.

In the late work, Shostakovich (below, in 1950) – always suspect by the Soviet state and in danger during the Stalinist Terror — seeks to portray the idea of unjust and premature death that aroused deep feelings of protest in him. Shostakovich emphasized, however, that it was not out of pessimism that he turned to the problem of mortality but in the name of life on this earth.

The concert concludes on a lighter, more upbeat note by celebrating the innocence and joy of youth in two charming suites: “Jeux d’enfants” (Children’s Games), Op. 22, by Georges Bizet and the “Petite Suite” (Little Suite) by Claude Debussy.

Tickets are $12-$80. To buy tickets and to see more information about the program and detailed biographies of the performers, go to:

https://wisconsinchamberorchestra.org/performances/masterworks-v-4/


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Classical music education: Let us now praise K-12 music teachers as an elementary music teacher in Whitewater wins an award for Excellence in Music Education

May 31, 2016
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By Jacob Stockinger

The Memorial Day holiday is over and now we start winding down the academic year in public and private K-12 schools.

That makes it a great time to catch up with news that reminds us how important music education and education in the arts, humanities and liberal arts, can be to the development of the whole child or young person and to lifelong learning.

It helps us to realize that, despite what many legislators say, education should never be a trade school that provides vocational education or career preparation, and that education is not always all about the so-called STEM subjects – science, technology, engineering and mathematics – deemed so useful to business, industry and individual wealth accumulation. (You can hear educator Richard Gill give a popular TED Talk about the value of music education in the YouTube video at the bottom.)

So here is open important reminder via a press release:

The Madison Symphony Orchestra (MSO) and Ward-Brodt Music have awarded their 2016 Award for Excellence in Music Education to Whitewater music teacher Christine Hayes of Lincoln/LINCS Elementary School at a choir concert for grades 2-5.

The presentation was held on Tuesday, May 17, in the Whitewater High School Auditorium.

This annual award celebrates an educator who displays leadership, passion, dedication, and innovation within the music classroom, positively affecting the lives of his or her students and the community at large, and is designated for one outstanding music educator in southern Wisconsin.

The MSO and Ward-Brodt developed the award to recognize that cultivating the artistic growth of young students is one of the unique and challenging jobs for teachers in Wisconsin.

Christine Hayes (below) has dedicated her life to enriching young people and the communities around her through music education. In her 29 years of working in the Whitewater Unified School District and by contributing to music in her community in a variety of ways, she’s changed the lives of many students and her colleagues. She believes that “inspiring and challenging children today will lead to their embracing music for their lifetime.”

Christine Hayes

In the nominations by parents, teaching colleagues, church members, and school administrators, Hayes was described as “a power house of creative energy” who “encourages children to express their feelings through music.”

Her students at Lincoln/LINCS Elementary School, where she has spent the last 19 years, can take part in diverse musical experiences including world drumming, playing guitar and recorder, composing music, and singing in many languages. All of these experiences for children make her classroom “an exciting, musical adventure.”

She has also taught elementary and middle school band, middle school guitar, keyboards and general music.

A former colleague who nominated her wrote, “Mrs. Hayes leads by example by continuing to find ways to improve as an educator by constantly pursuing her own education. She recently completed a trip to Ghana in order to learn about their musical culture.”

In her own words, Hayes said, “My goal is for each student to imagine themselves in musical experiences, provide them authentic learning situations where they create, respond, perform and connect, then collaborate with those students to apply their knowledge and skills to discover their personal musical path.”

Outside the classroom, she founded an after-school orchestra where she volunteers her time as coordinator allowing children to enrich their music education. Currently in its eighth year, the Whitewater Unified School District Strings Program has touched the lives of many school children, with 72 students participating this past year, ranging from fourth grade to high school.

She is also a music leader in her community. Hayes has been serving as the Choir Director for the First United Methodist Church in Whitewater for the past 20 years and served on the board of directors of the Whitewater Arts Alliance for five years.

In her free time she plays clarinet with the University of Wisconsin-Whitewater Community Band.

Hayes has also been deeply involved with developing Wisconsin state standards for music education by serving on the writing committee for the National Common Core Music Standards from 2012 to 2014.

In 2015, she was asked to join the Steering Committee for the Wisconsin Music Educators Association (WMEA), continuing her work to improve music education in Wisconsin. Hayes has served as the Chair of the NAfME National Council for General Music Education and as a President of the WMEA.

She earned her bachelor’s degree in music education from Central Michigan University and a master’s degree in music from Northwestern University. She currently resides in Whitewater, Wisconsin.

In 2007 she won the Wal-Mart Wisconsin Teacher of the Year award and in 2008 the Herb Kohl Fellowship Award.

Hayes will be awarded a commemorative plaque and a $500 prize. These prizes have been made possible through the generosity of Ward-Brodt Music of Madison, Wisconsin.  To be qualified for the award, a nominee must have taught within a 75-mile radius of Madison in a public or private K-12 school and instructed a band, orchestra, choir or general music course.

Colleagues, current or former students, parents of students, or friends were eligible to nominate a music educator for the award.

The review panel consisted of representatives from public and private school administration, veteran teachers, university staff and knowledgeable community members. (For the sake of full disclosure, The Ear sat on the committee that reviewed the many impressive nominations and decided the winner of the award.)

For more information regarding the Award for Excellence in Music Education, visit http://madisonsymphony.org/award.


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